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Customer Relationship Management

Symmetric CRM is a solution that automates your core sales, customer service and marketing processes, with a focus on the individual. With a customizable web interface and with its built-in solutions that range from email marketing, to activity and project management and beyond, Symmetric CRM provides powerful functionalities adaptable for every kind of industry.

Key Features

Trusted and Rock Solid Database:  Built on MySQL, and developed in PHP, strong, stable and secure.  Can run on Windows, Linux and Mac OS.

Intuitive: A highly intuitive system.  Functions, Modules, Reports and Administration services are just where you would expect to find.

Modular: Enhanced Modules include a full Campaign Manager, Quotation System, Sales and Purchase Orders, Invoicing, Trouble Ticket Support System, Lead Management and Tracking (all linked to a PDF generator and the email system) and a full functioning Customer Portal.

Mission & Vision

Our philosophy is to model the solution based on the customer’s needs by optimizing their processes efficiency and adopting the best practices.

In the near future our aim is to become a first choice trusted partner for all the companies that want to move a step forward through constant innovation.


 Rr. Ismail Qemali, Pallati Nr.7/1              Sh2, Ap. 10

 Tirana, Albania

 +355 4 227 3750

 info (@) symmetric.al

Contact US!